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Return Policy & Exchanges

Returns

*All items must be returned in the condition in which they were received, including manufacturer packaging, tags, documentation and any accessories. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged.

Returns must be made within 60 days of receiving the product.

Please direct all inquiries to returns@powdermountain.com

Return in person: 

  • Bring your return to the sport shop at Powder Mountain (next to the Timberline Lodge) to make your return in person.
    • Winter Season (December – Second weekend in April)
      • Hours 9am-5pm

Ship your return:

  • Buyers are responsible for all return shipping costs associated with sending items back
    • Please ship your return to:
    • ATTN:  PowMow Sport Shop Returns
  • Arbor Lodge 3923 N Wolf creek Lodge P.O. Box 1119 Eden, Utah 84310

Refund Policy

  • Please be aware that refunds can only be processed back to the original payment method.

Exchange Policy

  • If you decide you want a different size, color, or style, please set up a return for a refund as outlined above and place a new order. Placing a new order now will expedite the arrival of your new item and help to ensure it won't go out of stock.
  • Returns will be processed as soon as we receive your return
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